The Manage People Effectively short course provides you with the personal insight, skills, knowledge and attributes you need to successfully lead others in the workplace. With a focus on communication, behaviour and emotionally intelligent leadership, you’ll discover how to engage employees, create meaningful relationships and leverage diversity in the workforce.

You understand that people are your greatest asset and your ability to manage effectively will determine both their success and yours.

will possess the skills to develop positive professional relationships through management techniques that engage and motivate team members.

• Communicate and behave with emotional intelligence
• Develop professional relationships and facilitate team cohesion
• Use interpersonal effectiveness to develop a performance culture
• Motivate and engage team members
• Manage conflict and promote productive workplace relationships

This course aligns with the following units of competency:

BSBLDR501 Develop and use emotional intelligence

BSBLDR502 Lead and manage effective workplace relationships

BSBLDR503 Communicate with influence

BSBLDR504 Manage diversity in the workplace