The New Supervisor short course provides you with the foundational knowledge and skills to effectively make the transition from teammate to leader. With a focus on effective communication, team performance and workplace relationship management, you’ll learn the tools and techniques you need to get started in your management career.

You’re a first-time manager, or you’d like to increase your potential for promotion into a leadership role.

You will gain the necessary skills to become a highly capable and successful team leader.

• Identify the strengths of your character and develop your effectiveness in communicating with others
• Build credibility and trust while cultivating positive workplace relationships
• Provide direction and motivate teams to achieve operational outcomes
• Monitor performance and respond to changing circumstances
• Identify and overcome common challenges faced by new supervisors

This course aligns with the following units of competency:

BSBLDR402 Lead effective workplace relationships

BSBLDR403 Lead team effectiveness

BSBLDR401 Communicate effectively as a workplace leaderv