The Frontline Leadership short course provides an introduction to people leadership in the context of frontline teams. Exploring critical success factors in establishing credibility as a frontline leader, it will assist you to identify and develop your unique leadership style.

YIf you are a supervisor or team leader looking to develop your team leadership profile.

You’ll have the skills and knowledge to be an effective frontline leader.

• Identify your leadership style and adapt your approach to suit different situations and team needs
• Use your strengths for advantage in leading the team
• Apply leadership behaviours that motivate and inspire
• Collaborate with team members in the decision making process

This course aligns with the following units of competency:

BSBMGT401 Show leadership in the workplace

PSPGOV511A Provide leadership