The Negotiating Skills short course explores a variety of proven techniques that you can use in your negotiations with others. It equips you with practical tools for managing negotiations and achieving win/win solutions.

Your role involves regular negotiation or you’re looking to develop your communication and influencing skills to achieve your desired outcomes.

You will have the skills and knowledge to plan for, conduct and follow-up on business negotiations.

• Effectively plan for negotiations
• Apply assertive communication techniques during negotiations
• Select the right approach to facilitate desired outcomes in different situations
• Manage the negotiation process

This course aligns with the following unit of competency:

PSPGOV507A Undertake negotiations