Want to know how to turn a Like into a lead, a Tweet into a tactic, or a Share into a sale? The Social Media Mastery Foundation gives you the skills to practically implement,manage and monitor successful social media profiles for individuals and business via nationally recognised education modules.

You see the potential of engaging with consumers to build a community. You just need a very basic understanding of the fundamentals of social media platforms. Knowing how to use Facebook is enough.

On completion of this unit participants will have the skills and knowledge required to establish, maintain and improve client relationships, and to actively participate in online networks to support attainment of key business outcomes.

• Promote and grow their business using free online tools,
• Boost sales and sell products and services online,
• Create valuable long-term relationships with customers,
• Build strong online communities,
• Get feedback from these online communities to help refine and develop business ideas.

This course aligns with the following units of competency:
BSBREL401 Establish networks
BSBREL402 Building client relationships and business networks